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Contact Us

Tell us who you are, and we’ll get you to the right person.

We don’t just distribute brands. We believe in them.

Asia Contacts 1 is optometrist- and optician-owned, grounded in real practice experience and supplying independent practices and selected optical groups across Australia and New Zealand. The brands we represent are chosen and practice-tested with one simple question in mind: would we put them on our own shelves?

Brands we’d put on our own shelves — and yours.

Whether you’re following up on an order, looking to stock one of our brands, enquiring about distribution, or seeking information about childhood myopia, we’ll connect you with the right person.

Who is getting in touch, and how can we help you today?

The account is held by the practice, in the owner's name.

We supply independents and optical groups only.

Optional. Titanium, children's frames, myopia control — whatever your patients ask for.

We reply within one business day
Contact & Support

Everything you need, in the right place.

Need to see a rep, manage an order or get help with your account? Here’s the quickest way to reach us.

  • Book a Rep Appointment

    Want to see the collection in person or arrange a visit with your rep?

    Text us on +61 413 243 782

  • Stockist Orders & Support

    Already an Asia Contacts 1 stockist? Your Stockist Dashboard is the fastest way to:

    • Place bulk or loose orders
    • Request a warranty
    • Order replacement frames or parts
    • Submit approvals
    • Request a rotation
  • General Sales Enquiries

    For anything else relating to our brands, products, availability or your trade account:

    sales@asiacontacts1.com

  • Accounts & Billing

    For invoices, statements, payments or account enquiries:

    Your Xero statement remains the official source of truth for invoices, payments, credit notes and account balances.

    accounts@asiacontacts1.com

Not yet a stockist?

You’re welcome to browse our sneak peek catalogue, without an account.

Approved trade accounts unlock wholesale pricing, promotions, cash discounts and applicable Preferred Partner Practice benefits.

Delivery To

Asia Contacts 1 Pty Ltd

Returns need a RAN before they are sent — activate one on the RAN form with your invoice number. Read the return and rotation policy. Instruction of delivery would be via email.